Frequently asked questions

Everything you need to know about centertec.

Find your answer in the list below

If you can't find answer you can always contact us.
  • 1. Can I have a party there?


    We offer 4 party options:

    You can learn more HERE!

    Please arrive 10 minutes before your scheduled time. 

    50% deposit required for all bookings.


    To book you party, please call 800 705 8715 or reserve your party online:


  • 2. What age is best?

    We have games & experiences suitable for everyone- from ages 3 to 102. We have different experiences for all age groups.  From children to adults, whatever your interest may be, we have something you've never seen before.

  • 3. How can I pay for my experience?

    We accept Visa, MasterCard, and American Express credit and debit cards and cash for your convenience.  A credit card is required to book time at Centertec.  However, if you don't have a credit card we can always 'hold your cell phone' while you play.


  • 4. Do I have to sign a waver?
  • 5. How do I cancel?

    If you're 48 hours or more away, you can cancel.  If you're 24 hours or less away, you can not.

  • 6. What is your spaghetti policy?

    Behold his noodly magnificence. We welcome all noodles, fresh or otherwise. Ramen.

  • 7. What if I don't know what to play?

    Don't worry!  We're experts & here to help provide amazing recommendations.

  • 8. Can I wear my glasses?

    Of course!  If you're nearsighted (can see well up close), you shouldn't need to.  If you have larger, ornate frames and choose to wear them, it may lead to a slightly more snug fit with the headset. If you can plan to wear contacts, we recommend it.

  • 9. Do I have to play the same game the whole hour?


  • 10. Can I share my hour with someone?

    Absolutely!  Since you're just renting a station for the hour, you can definitely switch up the player in that time.

  • 11. What types of games do you have available?

    We've got numerous experiences available for every category from Action to Zombies and anything in between.

  • 12. Do you have multiplayer games/ can we play together?

    There is numerous multiplayer experiences just check out the VR GAMES page, and more will be coming in the future

  • 13. Is it really possible to spend a whole hour there?

    You'll be surprised how quickly one hour (or two, or three) can go...

  • 14. Do you offer gift cards?

    Yup, gift cards are available at our shop for any dollar amount or number of play sessions.  If you can't make it in, just give us a call at 800 705 8715 and we'll mail them to you!

  • 15. Are you ADA friendly?

    Yes, we have quite a few experiences and games that are perfect for someone with limited mobility.  If you have limited functionality of an arm or hand, we've got numerous things to try!

  • 16. Do you sell the equipment?

    We sell time on the machines AND we can build a full VR system for you in your home. 

    If you want our opinions (or to find out yourself) about the games or type of machine to invest, we're here to help too! 

    For a full VR system installed in your home by us please call at: 800 705 8715, prices start at $6,500.

  • 17. I have a giftcard, how do I make a reservation?

    Thanks for buying a Gift Card!

    To make a reservation please call us at 800 705 8715 and we'll help you make a reservation.

    If you don't want to call us, just email your desired time and date to book@centertec.com and we'll get right back to you.

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